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Autor:
Hiemstra, Kathleen M.1 khiemstra@jcu.edu
Publikováno v:
Business Communication Quarterly. Jun2001, Vol. 64 Issue 2, p44-54. 11p. 1 Chart.
Autor:
Landale, Anthony alandale@evenlode.u-net.com
Publikováno v:
Industrial & Commercial Training. 2006, Vol. 38 Issue 6/7, p317-321. 5p.
Autor:
Floyd, Raymond E.1 icubed@tritel.net
Publikováno v:
IEEE Transactions on Professional Communication. Sep2006, Vol. 49 Issue 3, p293-294. 2p.